Return Policy:  ALL SALES FINAL AFTER 14 DAYS.

US Filtermaxx will NOT accept returns shipped more than 14 days after delivery. All returns must have a RMA number and date BEFORE shipping. The RMA must be displayed on the outside of the box. Any equipment that has been used, altered or modified in any way is not returnable. Inability to use product due to lack of understanding or skill is not a product defect.

SPECIAL ORDERS, NONSTOCK ITEMS AND CUSTOM BUILDS ARE NOT RETURNABLE. 

CRATING COST FOR INTERNATIONAL SHIPMENT IS NON REFUNDABLE.

CANCELED ORDERS ARE SUBJECT TO REFUND LESS COST INCURRED TO PROCESS ORDER AT TIME OF CANCELLATION, COST OF ANY MODIFICATION OR SPECIAL ORDERED PARTS. 

DEPOSIT and BALANCE DUE: NON REFUNDABLE 50% DEPOSIT may be required to start building equipment. Buyer will be notified upon completion of equipment and balance is due at that time. Equipment not paid for and unshipped 30 days after completion will be subject to a monthly storage storage fee of 8.33% the of total cost of the equipment.

Non Refundable down payment may be required to begin work on your project. You will be notified when your equipment is ready for shipment and the balance is due at this time. Any balances not paid 120 days after notification of job completion, assumes that you have abandoned the project and forfeits the equipment and down payment. The equipment will be put up for sale as is. The buyer accepts no recourse for loss of equipment down payment 120 days after notification of completion.

US Filtermaxx guarantees the product to be free of defects in materials and workmanship only. US Filtermaxx does not guarantee product is suitable for any purpose. US Filtermaxx will refund your payment if the item is returned unused within 14 days from the date of delivery. There will be a 20% restocking charge on nondefective returns. Freight charges are nonrefundable. Items damaged by abuse, misuse or improper installation, disassembly, modification or mishandliing are not refundable. Items must be returned in unused, undamaged, clean and resalable condition. All shipping charges are responsibility of the buyer.

  Warranty:

Installation and Operation

Buyer assumes full responsibility for proper installation operation and maintenance of equipment by meeting all specifications, standards and codes set forth by US Filtermaxx, OSHA, and NFPA including all local codes and regulations. All installations must be performed by a licensed electrician and must be permitted and inspected as required by law and all afore mentioned regulatory groups. Buyer will meet all regulations for safe handling of hazardous or flammable liquids and vapors. Buyer indemnifies and holds harmless Filtermaxx LLC, its employees and associates for any and all losses. Buyer assumes full and sole responsibility for any and all losses from use of this equipment and  any and all losses due to improper installation, improper operation, failure to maintain or operation in a state of disrepair and or failure to meet any of the aforementioned standards. 

Purchase Orders are binding agreements and are NON Cancellable. Equipment must be paid for prior to shipment. Equipment not paid and shipped after 30 days will be forwarded to storage and cost of storage will be added to the invoice. After 30 days 8.33% of the invoice total will be added per month until paid. Buyer is responsible for cost of collection including but not limited to all court costs and attorney's fees. After 120 days of non payment, buyer agrees that equipment may be put up for sale and buyer forfeits any and all payments made towards equipment and has no recourse to recover such payments or deposit.

Payment of Invoices: Equipment not paid and shipped after 60 days will be forwarded to storage and cost of storage will be added to the invoice. After 30 days 8.33% of the invoice total will be added per month until paid. Buyer is responsible for cost of collection including but not limited to all court costs and attorney's fees. After 120 days of non payment, buyer agrees that equipment may be put up for sale and buyer forfeits any and all payments made towards equipment and had no recourse to recover such payments or deposit. 

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the siteplace and subscribe to the newsletter and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone numberand credit card information.

Users may, however, visit our Site anonymously.

We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

This Privacy Policy governs the manner in which US Filtermaxx collects, uses, maintains and discloses information collected from users (each, a "User") of the http://usfiltermaxx.com website ("Site"). This privacy policy applies to the Site and all products and services offered by US Filtermaxx.  

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information

US Filtermaxx collects and uses Users personal information for the following purposes:

• To improve customer service
  Your information helps us to more effectively respond to your customer service requests and support needs.
• To improve our Site
  We continually strive to improve our website offerings based on the information and feedback we receive from you.
• To process transactions
  We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
• To send periodic emails
  
  The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

Third party websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.

Changes to this privacy policy

US Filtermaxx has the discretion to update this privacy policy at any time. When we do, revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

US Filtermaxx

http://usfiltermaxx.com

US Filtermaxx 2925 Mandarin Meadows Dr Jacksonville, FL 32223 

(904) 334-2838

steve.chastain@usfiltermaxx.com 

Last updated: 3/27/2014